To access the 211 service, users may dial 211, use our online chat system to interact with a live person, visit our website at 211iowa.org or use the 211 Iowa App to access the complete database of services available on their own.
Trained 211 professionals access a statewide database of agencies and resources to connect you to essential health and human services in our community.
Whether in times of natural disaster or personal uncertainty, United Way 211 commits to being the first, most essential resource to anyone who needs help.
Calling 211 from a landline is free. Most cell phone carriers have made 211 calling available to their customers. Organizations and hospitals have to incorporate 211 into their phone system, or you can dial 515-246-6555 to reach 211.
To be listed, nonprofits and government agencies must meet set criteria, and provide free or subsidized health and human services to Iowa residents. For-profit organizations providing a unique service may be included.
211 call centers have access to a Language Line that provides interpretation services in 150+ languages at any time.
All information provided is confidential. A call specialist will ask for a ZIP code to locate services closest to the home of the person in need. The specialist may ask for additional information, but a caller is never required to share identifying information.
211 is available nationwide. Visit 211.org and search by ZIP code, city, or state. Or call 211 and ask your local representative to find the number for 211 in another area. In Iowa, visit www.211Iowa.org or text your ZIP code to 898211.
